Consumer Duty for EMIs and PIs:

Four starter steps to comply with the Consumer Understanding Outcome.

In this special guide you will discover:

  • What the Consumer Understanding Outcome is and why it matters for your business.

  • Four starter steps you must take immediately (the deadline was 31 July 2023).

  • The consequences of getting this wrong (and how the FCA is already enforcing the consumer duty).

About The Author - Richard Creed

Richard Creed is a specialist foreign exchange, payments and financial services solicitor.

He has drafted dozens of sets of terms and conditions for PIs & EMIs, many of which have been for household names and have been reviewed by the FCA.

Richard sits on the advisory panel for the risk and compliance committee of the Association of Foreign Exchange and Payment Companies.

Richard is qualified to practice in England & Wales, Northern Ireland and the Republic of Ireland.

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